Messaging Engine v2.0
Twilio & OTA Synced
Automated Messaging & Notification Simulator
Craft automated communication sequences for short-term guests, mid-term tenants, and field ops crews.
Live Persona:
Configured Sequences (6)
Click any sequence to preview on smartphoneAIRBNBImmediately upon booking
Instant Reservation Confirmation & Guidebook
Hi {guest_name}, thank you for reserving {property_name}! We're thrilled to host you from {checkin_date} to {checkout_date}. Your Digital Welcome Guide with check-in instructions, Wi-Fi credentials, and our favorite local spots is ready here: {guide_link}. Let us know if you have any questions ahead of arrival!
Strategy Target: all
SMSDay of check-in at 8:00 AM
Day-of Check-In: Smart Lock PIN & Access
Good morning {guest_name}! Today is check-in day at {property_name}. Check-in begins at {checkin_time}. Your private front door smart lock PIN is: {smart_lock_pin}. Wi-Fi Network: {wifi_ssid} (Password: {wifi_password}). Full step-by-step door guide & directions: {guide_link}. Safe travels!
Strategy Target: str
SMSMorning after check-in at 9:00 AM
First-Morning Comfort & Supplies Check
Hi {guest_name}, good morning! We hope you had a restful first night at {property_name}. Please let us know if you need any extra towels, coffee pods, or local dining recommendations. Enjoy your stay!
Strategy Target: str
SMSEvery 30 days during active lease
Mid-Term Lease 30-Day Check-In (MTR)
Hi {guest_name}, hope your clinical rotation / assignment is going great! This is Keith with StayStrata checking in on your 30-day mark at {property_name}. Please let us know if you need fresh HVAC air filters or general maintenance scheduled this week. Thank you for taking great care of the home!
Strategy Target: mtr
SMSEvening before departure at 6:00 PM
Pre-Departure Checklist Reminder
Hi {guest_name}, we hope you've loved your time at {property_name}! As a reminder, check-out is tomorrow at {checkout_time}. Please load the dishwasher and leave used towels in the hampers. When leaving, simply press the lock button on the front keypad. Have a safe journey home!
Strategy Target: all
Field Ops DispatchTriggered immediately when guest taps 'Checked Out'
Instant Cleaner Dispatch on Early Checkout
[FIELD OPS ALERT] Guest {guest_name} has officially checked out of {property_name} ({property_address}). Property is vacant and ready for turnover cleaning & photo staging inspection.
Strategy Target: all
9:41
SS
Sarah Jenkins(312) 555-0182
sms
Today • Day of check-in at 8:00 AM
Good morning Sarah Jenkins! Today is check-in day at Ocean Breeze Villa. Check-in begins at 4:00 PM. Your private front door smart lock PIN is: 8821#. Wi-Fi Network: OceanBreeze_Guest_5G (Password: BeachDays2026!). Full step-by-step door guide & directions: staystrata.com/guide/prop-1. Safe travels!
Delivered • 9:41 AMType automated reply...
Live Delivery & Dispatch Outbox
Audit trail of automated messages triggered across your portfolio.
| Sent Time | Sequence Rule | Recipient & Property | Channel | Message Snippet | Status |
|---|---|---|---|---|---|
| Today at 8:00 AM | Day-of Check-In: Smart Lock PIN & Access | Sarah JenkinsOcean Breeze Villa | sms | Good morning Sarah Jenkins! Today is check-in day at Ocean Breeze Villa. Check-in begins at 4:00 PM. Your private front door smart lock PIN is: 8821#. Wi-Fi Network: OceanBreeze_Guest_5G (Password: BeachDays2026!). Full step-by-step door guide & directions: staystrata.com/guide/prop-1. Safe travels! | READ |
| Oct 2 at 3:14 PM | Instant Reservation Confirmation & Guidebook | Sarah JenkinsOcean Breeze Villa | airbnb | Hi Sarah Jenkins, thank you for reserving Ocean Breeze Villa! We're thrilled to host you from Oct 4, 2026 to Oct 8, 2026. Your Digital Welcome Guide with check-in instructions, Wi-Fi credentials, and our favorite local spots is ready here: staystrata.com/guide/prop-1. Let us know if you have any questions ahead of arrival! | DELIVERED |
| Oct 1 at 10:00 AM | Mid-Term Lease 30-Day Check-In (MTR) | Dr. Marcus VanceDowntown Loft #4B | sms | Hi Dr. Marcus Vance, hope your clinical rotation / assignment is going great! This is Keith with StayStrata checking in on your 30-day mark at Downtown Loft #4B. Please let us know if you need fresh HVAC air filters or general maintenance scheduled this week. Thank you for taking great care of the home! | READ |